Fort Wayne Utilities, Indiana Michigan Power working with customers at risk of disconnection

Indiana Michigan Power and Fort Wayne Utilities are not disconnecting customers until late September for those that are behind on their bills but they say don't procrastinate when it comes to contacting them.

Posted: Aug 31, 2020 11:52 AM
Updated: Aug 31, 2020 2:02 PM

FORT WAYNE, Ind. (WFFT) — With the end of Governor Eric Holcomb's eviction and utility moratorium, there are thousands of Hoosiers who are at risk for disconnection.

With everything going on, the last thing you want to worry about is being stuck at home with no power or running water.


Indiana Michigan Power

Tracy Warner with Indiana Michigan Power says they’ve seen a drastic increase of customers needing help.

Right now that number is at nearly 7 percent.

Warner says, “Out of 470,000 customers in Indiana, as of June 30, more than 32,000 of those customers were behind on their payments.”

Frank Suarez with Fort Wayne Utilities says they’re committed to helping residents in their time of need.

Suarez says, “Certainly this is a public health issue. People need water in order to wash their hands to battle this pandemic. It’s very important to us for people to stay connected.”

Suarez says even if you’re running behind, you still have some time to reach out in order to prevent a disconnection.

He says, “We’re going to go until the end of September and hopefully people will call us and our agents are ready to take your calls.”

Along with Fort Wayne Utilities, Warner says I and M also extended their grace period even before Gov. Holcomb announced a moratorium for the state.

Warner explains, “We’ve been communicating with customers since March when it became clear that people were going to have a tough time when businesses became closed. We’ve been telling customers all along; if you think you’re going to have trouble paying your bill, contact us.”

Warner cautions people who can’t pay right now, don’t wait.

Warner says, “If at some point, you get a disconnect notice, don’t wait until that day to call us. Call us as soon as you can.”

Fort Wayne Utilities has a kiosk set up outside of Citizen’s Square if you’re looking to make a payment.

If you’re unable to pay at this time you can call (260) 427-1234. 

Indiana Coronavirus Cases

Data is updated nightly.

Cases: 300913

Reported Deaths: 5332
CountyCasesDeaths
Marion41330845
Lake26364448
Allen17299290
Elkhart16665212
St. Joseph16319220
Hamilton12459164
Vanderburgh9428112
Tippecanoe826727
Porter791279
Johnson6139164
Hendricks5807154
Vigo574474
Monroe525247
Clark495374
Delaware4789103
Madison4760119
LaPorte446894
Kosciusko446139
Howard325575
Warrick316072
Floyd306177
Bartholomew303262
Wayne295261
Cass293431
Marshall289944
Grant258747
Noble246846
Hancock243749
Henry237136
Boone235154
Dubois230430
Dearborn208829
Jackson206033
Morgan200643
Knox178017
Gibson177022
Clinton174920
Shelby174554
Lawrence171646
DeKalb171229
Adams165219
Miami155114
Wabash153018
Daviess152243
Fayette145233
Steuben141113
Jasper138311
Harrison137624
LaGrange136629
Montgomery131226
Whitley129910
Ripley123714
Decatur123542
Huntington122310
Posey118913
Putnam118326
Wells118327
Randolph117819
White117421
Clay115621
Jefferson114214
Greene100253
Scott99818
Jay95012
Starke89221
Sullivan86615
Fulton81117
Perry80921
Jennings80514
Spencer8047
Fountain7378
Washington7176
Carroll66813
Franklin65925
Orange65728
Vermillion5832
Owen5816
Parke5416
Newton54012
Tipton53726
Rush5216
Blackford51211
Pike50218
Pulaski36810
Martin3485
Brown3263
Benton3251
Crawford2781
Union2621
Switzerland2473
Warren2352
Ohio2257
Unassigned0265

Ohio Coronavirus Cases

Data is updated nightly.

Cases: 363304

Reported Deaths: 6020
CountyCasesDeaths
Franklin49267665
Cuyahoga35214736
Hamilton29462371
Montgomery19636225
Butler14472144
Lucas14033409
Summit12962310
Stark8529197
Warren798975
Mahoning7068299
Lake662766
Lorain623697
Clermont563946
Delaware540335
Licking535875
Fairfield523763
Trumbull5159144
Greene510563
Clark501064
Allen460685
Marion457751
Wood4394107
Medina428654
Miami416465
Pickaway396448
Columbiana339597
Portage334471
Tuscarawas317557
Wayne314993
Richland306732
Mercer284737
Ross239259
Hancock232736
Muskingum231910
Auglaize223230
Putnam221449
Erie217165
Darke217058
Ashtabula215753
Geauga197351
Scioto193615
Union18658
Lawrence185436
Shelby184815
Athens18454
Seneca173118
Belmont158529
Madison156218
Sandusky152327
Preble148421
Huron147518
Defiance137921
Holmes137739
Logan123613
Knox122518
Fulton122025
Crawford119116
Ottawa118930
Washington116427
Clinton103414
Ashland102722
Williams10238
Jefferson10124
Highland99517
Henry98422
Brown9644
Champaign9345
Jackson90312
Van Wert8976
Fayette89217
Hardin86118
Morrow8552
Guernsey83313
Coshocton81413
Perry77012
Adams75012
Pike7261
Wyandot70516
Gallia70413
Paulding62710
Hocking61011
Noble59722
Carroll44310
Meigs37612
Monroe31021
Morgan2395
Vinton2105
Harrison1913
Unassigned00
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