FORT WAYNE, Ind. (WFFT) — With the end of Governor Eric Holcomb's eviction and utility moratorium, there are thousands of Hoosiers who are at risk for disconnection.
With everything going on, the last thing you want to worry about is being stuck at home with no power or running water.
Indiana Michigan Power
Tracy Warner with Indiana Michigan Power says they’ve seen a drastic increase of customers needing help.
Right now that number is at nearly 7 percent.
Warner says, “Out of 470,000 customers in Indiana, as of June 30, more than 32,000 of those customers were behind on their payments.”
Frank Suarez with Fort Wayne Utilities says they’re committed to helping residents in their time of need.
Suarez says, “Certainly this is a public health issue. People need water in order to wash their hands to battle this pandemic. It’s very important to us for people to stay connected.”
Suarez says even if you’re running behind, you still have some time to reach out in order to prevent a disconnection.
He says, “We’re going to go until the end of September and hopefully people will call us and our agents are ready to take your calls.”
Along with Fort Wayne Utilities, Warner says I and M also extended their grace period even before Gov. Holcomb announced a moratorium for the state.
Warner explains, “We’ve been communicating with customers since March when it became clear that people were going to have a tough time when businesses became closed. We’ve been telling customers all along; if you think you’re going to have trouble paying your bill, contact us.”
Warner cautions people who can’t pay right now, don’t wait.
Warner says, “If at some point, you get a disconnect notice, don’t wait until that day to call us. Call us as soon as you can.”
Fort Wayne Utilities has a kiosk set up outside of Citizen’s Square if you’re looking to make a payment.
If you’re unable to pay at this time you can call (260) 427-1234.