FORT WAYNE, Ind. (WFFT) — Telehealth services are becoming more advanced and more popular.
At least one school in our area uses special tools and screens to provide telehealth services to their students, and you only need a computer or a phone.
Parkview is one of the few providers of in-home telehealth in the region.
Its goal, according to Nurse Practitioner Stacie Householder, is to keep you at home, if possible.
"Our basic goal here is to keep a lot of people, a lot of our patients out of the offices, the waiting rooms, the long lines at urgent care, and definitely the ER that don't need to be there," Householder said.
Brandy Fey is the manager of Virtual Health Services for Parkview, she says over the years the OnDemand service has grown and can get busy during this time of year.
"Typically we see hundreds of people a month," Fey said. "Generally this time of year it is a little bit busier with the cold and flu season, and again with allergy season."
Telehealth services are mostly like an in patient visit. Householder explains, "I can ask to look in their throat. I can ask them to feel their glands and see if they're swollen. I can ask them to pull on ears and things like that to diagnose Swimmer's Ear, different things like that. So, there's a lot of things we can do by video exam that I would do in a normal clinic with my patient."
If needed, you can get your prescriptions filled through the call as well.
Parkview is using OnDemand to keep some flu patients out of the clinic to prevent more people from getting sick.
"It's been really helpful to help the providers keep down on their numbers and maybe keep some of those illnesses at bay for some of our patients that need more of an urgent care," Householder said.
And they expect more access to telehealth in the future, according to Fey, "I think virtual care is definitely growing and I think it's important that we continue to evolve with it."
To learn more about Parkview OnDemand, click here.