ROANOKE, Ind. (WFFT) — The Better Business Bureau of Northeast Indiana is sending alerts of a scam that's now gone national.
Shoppers waiting for home goods from Parkson Dragon aren’t getting what they wanted, and now Roanoke Baptist Church is getting their unwanted calls.
The scammer is “selling” online products and then taking their money and contact information.
However, they are not delivering the products and leaving customers to email or call for answers that they will never receive.
"When a business has a pattern of unfulfilled orders, that’s a problem,” said Marjorie Stephens, President/CEO of the BBB Serving Northern Indiana. “When their contact information is incorrect or disconnected and their address does not exist, that’s a tell-tale sign of a scam.”
Victims of this scam range from all over the country.
The BBB said a woman from New Jersey reported that they ordered an inflatable swimming pool from PD Store’s website.
The only checkout option was PayPal and she received UPS tracking details shortly after, with arrival set for a few days later.
However, when the package did not arrive by the specified date, the customer checked the tracking status and UPS indicated her item was already delivered.
She then tried to contact the PD Store about the issue, but they were unreachable.
"The address is a New York address and the phone number traces back to Roanoke Baptist Church, so, unfortunately, they've been wrapped up in this," Nicole Thomas BBB Director of Communications said.
The church has received so many calls, they’ve put a disclaimer on their answering machine.
Thomas said the best thing you can do is research the company before you buy from them online.
"Check out that business and do your research. Give them a call or email and see what you get back," she explained.
Another thing you can do is check out a company's rating.
If they have a low rating, chances are you may want to avoid buying from them.