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Indiana Michigan Power is sending a warning to its customers

Indiana Michigan Power is sending a warning to its customers after a scam problem resurfaces. They've received several calls recently regarding this issue and they want to protect as many of their customers as they can.

Posted: Jul 11, 2018 7:15 PM
Updated: Jul 12, 2018 9:31 AM

FORT WAYNE, Ind. (WFFT)- It's a scam that's hitting numerous utility companies including Indiana Michigan Power.

Someone calls claiming your bill is overdue and then threatening to disconnect your service in hours if you don't pay.

"They'll ask the person to go out and buy a debit card then call the number and read the debit card over the phone or use their own account,"spokesman Tracy Warner said.

Warner said customers have contacted them with questions about the calls, and he said most of them say these callers are extremely convincing, but there is one sure sign you can look for to be sure.

"I and M will never call a customer and demand payment immediately. They will never demand payment by those kind of means like by meeting someone in person or giving a checking account over the phone," he added.

If you have any doubt about your billing he encourages that you check your account online or call customer service.

"Unfortunately some of these scammers have gotten really savvy, and people that get telemarketing calls have seen this. The actual phone number they are coming from is somehow changed and it shows a different number for a different location. They might be able to mimic an I and M number,"Warner said.

He said last week they had several calls from the Fort Wayne and New Haven area. It's something that stops for a while then comes back. Indiana Michigan Power will only warn you by written form, but never ask for immediate payment and if someone does call customer service right away.

The customer service number is 800-311-4634 to report a scam.

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