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Fort Wayne area leaders provide public resources amid COVID-19 pandemic

Fort Wayne and Allen County government, utility and banking sectors provided an update Tuesday afternoon on the area's COVID-19 response and resources that are available to the public.

Posted: Mar 31, 2020 12:58 PM
Updated: Apr 1, 2020 9:39 AM

FORT WAYNE, Ind. (WFFT) — Local government and utility and banking sectors provided an update on the community’s response to COVID-19 and resources that are available to the public Tuesday afternoon.

Fort Wayne Mayor Tom Henry, Allen County Commissioners, representatives from City Utilities and STAR Financial Bank announced the following resources that are currently being provided to residents:

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Indiana and Michigan Power

City Utilities

  • Earlier this month, City Utilities suspended utility service disconnects for non-payment.
  • In the field, during this crisis, City Utilities has suspended meter change-outs, including previously scheduled appointments, except in emergencies.
  • The city says it is important for customers who are not able to pay or pay their full amount to contact customer service about their situation and work out a payment plan.
  • Customers can use the kiosk located outside of Citizens Square and off of the parking lot at 200 East Berry St. to make payments or call customer service to discuss an account.

NIPSCO

  • NIPSCO recently announced that it has voluntarily suspended shutoffs for nonpayment in response to the COVID-19 pandemic.
  • This suspension applies to residential, commercial and industrial customers and will remain in effect until further notice.
  • In addition, NIPSCO is offering its most flexible payment plans to customers who indicate either an impact or hardship as a result of COVID-19 and will suspend late payment charges until May 1.
  • For further assistance, please call customer care at 1-800-4-NIPSCO or visit NIPSCO.com.

Indiana Michigan Power

  • I&M says it does not anticipate any interruptions in our service related to the coronavirus.
  • I&M says it will 10,000 masks and 10,000 individual nitrile gloves from their inventory to health-care workers and first responders throughout the areas they serve in Indiana and Michigan.
  • I&M has temporarily suspended all service disconnections for non-payment.
  • All customers will ultimately be responsible for paying their bill and are urged to try to keep their accounts up to date on payments.
  • If a customer is going to have trouble paying their bill, you are asked to call I&M at: 1-800-311-4634 or through Facebook or Twitter to discuss payment options.

Banking

  • STAR Financial Bank is working to provide short term loan relief options for retail customers if needed.
  • In collaboration with the Small Business Administration, STAR officials say they are looking to facilitate several assistance programs to commercial and small business clients.
  • STAR drive-up video banking is available at all locations from 7 a.m.-7 p.m. Monday-Saturday, and STAR mobile and online banking are available 24/7 to all customers.
  • STAR lobbies continue to maintain “special designated hours” by appointment only that can be set up through a Customer Service line.
  • Residents are encouraged to check with their respective bank to see what services and help may be available.

“I’m encouraged that our utility and banking partners understand the significance of this pandemic and are responding accordingly. It’s vital for us to help meet the challenges that individuals, families, and businesses are experiencing,” said Mayor Henry. “By working together, we’ll get through this and be a stronger and more united community.”

“We hope our residents find the information we are providing valuable and helpful. Uncertainty in times like these often leads to anxiety, stress and tension. By directing our citizens to these resources which can provide assistance, we hope to reduce that uncertainty and stress so that we can all pull through this together,” said the Allen County Board of Commissioners.

With more cases of COVID-19 being confirmed in Allen County, leaders are stressing the importance of practicing social distancing, washing hands thoroughly and regularly and limiting activities in group settings.

Allen County COVID-19 updates

  • Local officials on Tuesday are encouraging healthy residents to donate blood, if possible, through their local American Red Cross location.
  • For residential customers served by the Allen County Regional Water and Sewer District, the Allen County Board of Commissioners announced that they will provide a grant to the district to offer residential ratepayers a one-time, 50% credit on an upcoming residential sewer bill.
  • The public is encouraged to visit www.cityoffortwayne.org/covid-19 where a community resource page has been created that contains information about COVID-19, local government responses and other organizations that serve the public and how collectively there is help available to those who may need assistance.
  • Citizens Square will remain closed to the public through at least April 6.

Mayor Henry says the public is reminded to be vigilant and use good judgment as a result of Governor Holcomb’s stay-at-home order.

Indiana Coronavirus Cases

Data is updated nightly.

Cases: 701971

Reported Deaths: 13187
CountyCasesDeaths
Marion958051716
Lake51105939
Allen38867670
Hamilton34212404
St. Joseph33638539
Elkhart27021431
Vanderburgh22016393
Tippecanoe21602212
Johnson17408373
Porter17157297
Hendricks16711310
Clark12640190
Madison12287337
Vigo12139244
Monroe11336166
LaPorte10760204
Delaware10288184
Howard9606211
Kosciusko9051113
Hancock7922139
Bartholomew7839153
Warrick7671155
Floyd7533176
Wayne6871198
Grant6755168
Boone6517100
Morgan6362138
Dubois6068117
Marshall5743108
Dearborn566975
Cass5668102
Henry5558100
Noble536983
Jackson491869
Shelby476895
Lawrence4324118
Gibson426889
Harrison426070
Montgomery416286
Clinton415053
DeKalb405483
Huntington376480
Whitley374939
Miami371365
Knox364889
Steuben361357
Putnam351760
Wabash345877
Jasper344846
Adams337652
Ripley333268
Jefferson310779
White307154
Daviess288699
Wells284780
Decatur278592
Fayette276962
Greene269985
Posey268133
Scott259853
Clay252044
LaGrange250970
Randolph234380
Washington230329
Spencer227431
Jennings224447
Fountain207445
Sullivan207342
Starke201152
Owen191456
Fulton190439
Jay185529
Carroll185220
Perry179136
Orange176253
Rush170224
Vermillion165643
Franklin165135
Tipton160843
Parke143716
Blackford132631
Pike130034
Pulaski112945
Newton102834
Brown99340
Crawford96914
Benton95613
Martin82215
Warren78715
Switzerland7698
Union69510
Ohio55511
Unassigned0405

Ohio Coronavirus Cases

Data is updated nightly.

Cases: 1045945

Reported Deaths: 18917
CountyCasesDeaths
Franklin1214131352
Cuyahoga1060882061
Hamilton778281165
Montgomery49815988
Summit45000907
Lucas39675760
Butler37582568
Stark31296894
Lorain24038472
Warren23805291
Mahoning20777583
Lake19885362
Clermont19387228
Delaware17933130
Licking16066206
Fairfield15618196
Trumbull15500459
Medina14787259
Greene14593236
Clark13542288
Wood12664184
Portage12277194
Allen11281229
Richland11001198
Miami10500212
Muskingum8676127
Wayne8523209
Columbiana8515226
Pickaway8414120
Tuscarawas8347239
Marion8342135
Erie7509153
Ross6687145
Hancock6666123
Geauga6520146
Ashtabula6436164
Scioto6271100
Belmont5578158
Union555147
Lawrence5454102
Jefferson5271147
Huron5265113
Darke5256121
Sandusky5158119
Seneca5084118
Washington5056107
Athens497454
Auglaize473984
Mercer470084
Shelby454689
Knox4363108
Madison420458
Putnam419398
Ashland411586
Fulton406266
Defiance399496
Brown384855
Crawford3848100
Logan371976
Preble369298
Clinton359359
Ottawa354278
Highland345759
Williams321674
Champaign317856
Jackson306151
Guernsey305348
Perry289249
Fayette276748
Morrow274139
Henry262866
Hardin262663
Coshocton257857
Holmes252399
Van Wert238562
Gallia232946
Pike232331
Adams227152
Wyandot225553
Hocking208458
Carroll188547
Paulding168238
Meigs141138
Noble132537
Monroe128741
Morgan106423
Harrison104936
Vinton81314
Unassigned02
Fort Wayne
Cloudy
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Hi: 47° Lo: 35°
Feels Like: 36°
Angola
Cloudy
43° wxIcon
Hi: 45° Lo: 32°
Feels Like: 35°
Huntington
Cloudy
44° wxIcon
Hi: 48° Lo: 37°
Feels Like: 38°
Fort Wayne
Cloudy
43° wxIcon
Hi: 48° Lo: 37°
Feels Like: 36°
Lima
Cloudy
44° wxIcon
Hi: 47° Lo: 38°
Feels Like: 36°
There will be more clouds around than sunshine for most of the day and highs will top out in the upper 40s.
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