Fort Wayne area leaders provide public resources amid COVID-19 pandemic

Fort Wayne and Allen County government, utility and banking sectors provided an update Tuesday afternoon on the area's COVID-19 response and resources that are available to the public.

Posted: Mar 31, 2020 12:58 PM
Updated: Apr 1, 2020 9:39 AM

FORT WAYNE, Ind. (WFFT) — Local government and utility and banking sectors provided an update on the community’s response to COVID-19 and resources that are available to the public Tuesday afternoon.

Fort Wayne Mayor Tom Henry, Allen County Commissioners, representatives from City Utilities and STAR Financial Bank announced the following resources that are currently being provided to residents:

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Indiana and Michigan Power

City Utilities

  • Earlier this month, City Utilities suspended utility service disconnects for non-payment.
  • In the field, during this crisis, City Utilities has suspended meter change-outs, including previously scheduled appointments, except in emergencies.
  • The city says it is important for customers who are not able to pay or pay their full amount to contact customer service about their situation and work out a payment plan.
  • Customers can use the kiosk located outside of Citizens Square and off of the parking lot at 200 East Berry St. to make payments or call customer service to discuss an account.

NIPSCO

  • NIPSCO recently announced that it has voluntarily suspended shutoffs for nonpayment in response to the COVID-19 pandemic.
  • This suspension applies to residential, commercial and industrial customers and will remain in effect until further notice.
  • In addition, NIPSCO is offering its most flexible payment plans to customers who indicate either an impact or hardship as a result of COVID-19 and will suspend late payment charges until May 1.
  • For further assistance, please call customer care at 1-800-4-NIPSCO or visit NIPSCO.com.

Indiana Michigan Power

  • I&M says it does not anticipate any interruptions in our service related to the coronavirus.
  • I&M says it will 10,000 masks and 10,000 individual nitrile gloves from their inventory to health-care workers and first responders throughout the areas they serve in Indiana and Michigan.
  • I&M has temporarily suspended all service disconnections for non-payment.
  • All customers will ultimately be responsible for paying their bill and are urged to try to keep their accounts up to date on payments.
  • If a customer is going to have trouble paying their bill, you are asked to call I&M at: 1-800-311-4634 or through Facebook or Twitter to discuss payment options.

Banking

  • STAR Financial Bank is working to provide short term loan relief options for retail customers if needed.
  • In collaboration with the Small Business Administration, STAR officials say they are looking to facilitate several assistance programs to commercial and small business clients.
  • STAR drive-up video banking is available at all locations from 7 a.m.-7 p.m. Monday-Saturday, and STAR mobile and online banking are available 24/7 to all customers.
  • STAR lobbies continue to maintain “special designated hours” by appointment only that can be set up through a Customer Service line.
  • Residents are encouraged to check with their respective bank to see what services and help may be available.

“I’m encouraged that our utility and banking partners understand the significance of this pandemic and are responding accordingly. It’s vital for us to help meet the challenges that individuals, families, and businesses are experiencing,” said Mayor Henry. “By working together, we’ll get through this and be a stronger and more united community.”

“We hope our residents find the information we are providing valuable and helpful. Uncertainty in times like these often leads to anxiety, stress and tension. By directing our citizens to these resources which can provide assistance, we hope to reduce that uncertainty and stress so that we can all pull through this together,” said the Allen County Board of Commissioners.

With more cases of COVID-19 being confirmed in Allen County, leaders are stressing the importance of practicing social distancing, washing hands thoroughly and regularly and limiting activities in group settings.

Allen County COVID-19 updates

  • Local officials on Tuesday are encouraging healthy residents to donate blood, if possible, through their local American Red Cross location.
  • For residential customers served by the Allen County Regional Water and Sewer District, the Allen County Board of Commissioners announced that they will provide a grant to the district to offer residential ratepayers a one-time, 50% credit on an upcoming residential sewer bill.
  • The public is encouraged to visit www.cityoffortwayne.org/covid-19 where a community resource page has been created that contains information about COVID-19, local government responses and other organizations that serve the public and how collectively there is help available to those who may need assistance.
  • Citizens Square will remain closed to the public through at least April 6.

Mayor Henry says the public is reminded to be vigilant and use good judgment as a result of Governor Holcomb’s stay-at-home order.

Indiana Coronavirus Cases

Data is updated nightly.

Cases: 1007681

Reported Deaths: 16470
CountyCasesDeaths
Marion1355212121
Lake664101166
Allen57993801
Hamilton46350465
St. Joseph44397615
Elkhart35949510
Vanderburgh32251480
Tippecanoe27933260
Johnson25107445
Hendricks23897359
Porter22929365
Madison18748409
Clark18557252
Vigo17479303
Monroe15263200
LaPorte15173250
Delaware15073263
Howard14748290
Kosciusko12348148
Hancock11728176
Bartholomew11639180
Warrick11292189
Floyd11108215
Wayne10986253
Grant10082220
Morgan9472176
Boone8926115
Dubois8271131
Henry8229152
Dearborn822393
Noble8031106
Marshall7939135
Cass7546121
Lawrence7457171
Shelby7189119
Jackson698289
Gibson6597115
Harrison649192
Knox6421106
Huntington6395100
DeKalb632399
Montgomery6264111
Miami593398
Putnam581278
Clinton576171
Whitley565755
Steuben562576
Wabash5332104
Jasper532079
Jefferson511297
Ripley500586
Adams482576
Daviess4677114
Scott438974
Greene425196
Wells424888
Clay423360
White418764
Decatur4169102
Fayette406587
Jennings387361
Posey376644
Washington359151
LaGrange359078
Randolph3452100
Spencer340243
Fountain335760
Sullivan329452
Starke317171
Owen314771
Fulton312667
Orange293664
Jay284645
Franklin265643
Perry265452
Rush262432
Carroll261934
Vermillion258654
Parke231426
Pike229243
Tipton228159
Blackford193142
Pulaski183757
Crawford159823
Newton158348
Benton150617
Brown146747
Martin138719
Switzerland135011
Warren121116
Union107016
Ohio84613
Unassigned0540

Ohio Coronavirus Cases

Data is updated nightly.

Cases: 1519304

Reported Deaths: 23955
CountyCasesDeaths
Franklin1642651696
Cuyahoga1464072459
Hamilton1053661431
Montgomery740661279
Summit617841111
Lucas56338917
Butler51580718
Stark466811064
Lorain35628585
Warren32836377
Mahoning30787693
Clermont28193330
Lake27063448
Delaware24208164
Licking23939294
Trumbull22885561
Fairfield22395247
Greene22350326
Medina22047313
Clark19863354
Richland18586292
Portage17978252
Wood17454224
Allen16001279
Miami15582306
Muskingum14831185
Columbiana14080274
Wayne13791271
Tuscarawas12724311
Marion11976180
Scioto11469162
Pickaway11373142
Erie10904184
Ross10586203
Lawrence9759153
Ashtabula9741204
Hancock9707155
Belmont9309209
Geauga8965157
Jefferson8567199
Huron8404143
Union819859
Washington8093144
Sandusky7827151
Athens777779
Knox7739144
Darke7689158
Seneca7372145
Ashland6967130
Auglaize679799
Shelby6530115
Brown636491
Crawford6274130
Defiance6218105
Mercer616493
Fulton602896
Highland600499
Madison594578
Guernsey593071
Logan591096
Clinton583793
Preble5720125
Putnam5335110
Williams529288
Perry518363
Champaign513173
Jackson510273
Ottawa488586
Coshocton484683
Morrow458858
Pike434367
Fayette429263
Hardin419480
Gallia418467
Adams417195
Van Wert372382
Henry365372
Holmes3642125
Hocking356782
Wyandot324662
Carroll302365
Paulding280347
Meigs265851
Monroe216254
Noble200347
Morgan194033
Harrison182146
Vinton166625
Unassigned05
Fort Wayne
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Showers on tap for Sunday with the chance of a few thunderstorms.
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