Columbia City's new 911 dispatch center improves safety for dispatchers, community

Columbia City just spent $1.6 million upgrading space in the city hall for a new dispatch center.

Posted: Aug 6, 2019 9:33 PM
Updated: Aug 6, 2019 10:32 PM

COLUMBIA CITY, Ind. (WFFT) - Columbia City 911 dispatchers will be taking calls in a new way starting Wednesday.

Columbia City just spent $1.6 million upgrading space in the city hall for a new dispatch center.

The goal is to improve safety for everyone in town.

"As the community grows, we don't have enough space and we don't have enough functionality," said Columbia City police chief Scott Leatherman.

Leatherman said the biggest change, besides more space, is the technology dispatchers will be using.

"Now we are connected to the state core which gives our radio system priority," he said.

And soon, Columbia City will be a test for new technology, allowing dispatchers to know exactly where cell phones are calling from instead of just the tower.

"As a caller, you might not know exactly where you are and the dispatcher has to talk to you and maybe you don't know if you are going north or south," said Leatherman.

The new center will also help keep the dispatchers safe with bullet resistant glass and walls surrounding them at all times.

"Our dispatchers are talking to people, some are angry, you just don't know anymore," Leatherman said.

Part of the safety includes an electric glass so people can't see into the dispatch center and storm shields over the windows.

"If the dispatchers are compromised, the can't dispatch the public safety to do anything," said Leatherman.

Dispatchers will begin taking calls out of this center Wednesday morning.

Indiana Coronavirus Cases

Data is updated nightly.

Cases: 947918

Reported Deaths: 15377
CountyCasesDeaths
Marion1291181990
Lake635721103
Allen53899761
Hamilton44082449
St. Joseph42122590
Elkhart33803491
Vanderburgh30574449
Tippecanoe26915251
Johnson23727418
Hendricks22410342
Porter21832347
Clark17562231
Madison17492385
Vigo16302285
Monroe14545191
LaPorte14389239
Delaware14183222
Howard13971273
Kosciusko11498135
Hancock10935166
Warrick10737178
Bartholomew10635170
Floyd10514208
Wayne10077226
Grant9213204
Morgan8928160
Boone8463111
Dubois7791123
Dearborn769490
Henry7691133
Noble7466101
Marshall7409128
Cass7219118
Lawrence7026153
Shelby6647111
Jackson661386
Gibson6190107
Harrison609386
Huntington604495
Montgomery5853105
DeKalb581091
Knox5535104
Miami548888
Putnam543268
Clinton537465
Whitley529354
Steuben501768
Wabash488692
Jasper483861
Jefferson474492
Ripley457777
Adams446068
Daviess4231108
Scott409165
Clay394957
White393858
Greene393392
Wells389884
Decatur388797
Fayette378578
Posey362341
Jennings356056
Washington334747
LaGrange325175
Spencer321136
Fountain318455
Randolph317190
Sullivan309449
Owen287064
Starke282864
Fulton280454
Orange277859
Jay257038
Perry254152
Carroll245229
Franklin242838
Rush237030
Vermillion235050
Parke221420
Tipton212055
Pike211740
Blackford170534
Pulaski168551
Crawford147318
Newton145845
Benton143916
Brown135846
Martin130217
Switzerland126910
Warren115616
Union98511
Ohio80511
Unassigned0482

Ohio Coronavirus Cases

Data is updated nightly.

Cases: 1390015

Reported Deaths: 21820
CountyCasesDeaths
Franklin1541781574
Cuyahoga1361632341
Hamilton989691326
Montgomery681371161
Summit569981051
Lucas51769869
Butler48139663
Stark42350983
Lorain32165539
Warren30497338
Mahoning27564643
Clermont26081297
Lake24873422
Delaware22600147
Licking20818246
Fairfield20789223
Greene20667275
Trumbull20378516
Medina20178290
Clark18235332
Richland16749236
Portage16442231
Wood15973209
Allen14405261
Miami14063261
Muskingum12976155
Wayne12234244
Columbiana12046242
Tuscarawas11248271
Marion10935150
Pickaway10642129
Scioto10585127
Erie9888171
Ross9648177
Lawrence8967125
Hancock8637143
Ashtabula8509187
Geauga8272156
Belmont8262188
Jefferson7736175
Huron7566131
Union743951
Washington7396126
Athens712065
Sandusky6984135
Darke6884137
Knox6839122
Seneca6533137
Ashland6078115
Auglaize596888
Shelby5845104
Brown578272
Mercer565890
Crawford5591117
Defiance5579101
Madison552171
Highland550982
Fulton543583
Clinton535781
Logan520587
Preble5123111
Putnam4909107
Guernsey487664
Williams469982
Perry464454
Champaign454964
Ottawa443584
Jackson436663
Pike400745
Morrow398251
Coshocton393669
Fayette385053
Adams371575
Hardin367570
Gallia356658
Holmes3326111
Henry331869
Van Wert321471
Hocking312370
Wyandot286058
Carroll267052
Paulding247443
Meigs223042
Monroe193149
Noble174442
Morgan170329
Harrison161741
Vinton141919
Unassigned05
Fort Wayne
Partly Cloudy
65° wxIcon
Hi: 88° Lo: 62°
Feels Like: 65°
Angola
Partly Cloudy
59° wxIcon
Hi: 83° Lo: 60°
Feels Like: 59°
Huntington
Clear
65° wxIcon
Hi: 87° Lo: 61°
Feels Like: 65°
Decatur
Partly Cloudy
65° wxIcon
Hi: 87° Lo: 62°
Feels Like: 65°
Van Wert
Partly Cloudy
71° wxIcon
Hi: 87° Lo: 60°
Feels Like: 71°
A weak cold front brings slightly cooler air to the region Tuesday.
WFFT Radar
WFFT Temperatures
WFFT National

Community Events