City Utilities partnership brings water line insurance

Sometimes water and sewer line repairs can cost a homeowner thousands of dollars, but City Utilities is hoping to change that. Their latest solution is the new insurance program they have lined up partnering with a national company.

Posted: Oct. 9, 2018 6:32 PM
Updated: Oct. 10, 2018 8:13 AM

FORT WAYNE, Ind. (WFFT)- Denise Rainwaters lives in Indian Village. She said quite a few people who live near are either elderly, or of moderate income.

She knows a few people that have had sewer complaints as well, so the partnership of City Utilities and American Water Resources is something she's happy about.

"I'm all in favor of it. There are a lot of people in this town that are on fixed incomes because of retiremen,t or disability, or simply having low paying jobs," Rainwaters said.

Fort Wayne utilities is partnering with American Water Resources, which is part of American Water, the nation's largest publicly traded water and wastewater utility company. This partnership is to help the residents she's talking about.

"A lot of customers aren't aware that they are actually responsible for and own the entire sewer line and then basically from the street to their house, that service of water or line," Matthew Wirtz, Deputy Director for City Utilities said.

Those repairs can cost homeowners thousands of dollars.

"I've heard of situations where people have had to have their sewer lines replaced. That can turn into a very expensive endeavor like ten to thirteen thousand dollars and not everybody has that sitting in their bank accounts," Rainwaters said.

Wirtz said over time eventually things will need repairs especially dealing with pipes over thirty years old.

"People with homes that might have a line they feel like is a higher risk or older, it could be a good way to manage that risk," Wirtz said.

Sometimes water and sewer line problems aren't covered by home insurance so the city wants to offer this service line protection program to help out.

You can enroll for as little as $5.00 a month.

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