BREAKING NEWS : Fort Wayne Redevelopment Commission terminates Electric Works development agreement Full Story

Convenience store clerk says customers 'need to go back to their country' in video confrontation

A cashier at an Illinois convenience store is out of a job after a video showing him questioning customers' citizenship went viral.

Posted: Jul 19, 2019 8:56 AM


A cashier at an Illinois convenience store is out of a job after a video showing him questioning customers' citizenship went viral.

Carolina Buitron told CNN affiliate WBBM that she and her cousins were riding their bikes on Tuesday when one bicycle broke down near the Bucky's Convenience Store in Naperville, Illinois.

Her 15-year-old cousin went into the store to buy some chips while they waited for help, she said.

"At first it seemed like he was trying to be friendly," she told WBBM.

Buitron told WBBM that the cashier then questioned the legal status of her two cousins waiting outside.

"He's like, 'oh, are those two girls adopted?' And she's like 'no, they're my cousins, they came from Mexico.' And he asked, 'are they illegal?'"

That part of the incident is not seen in the videos that were posted on Facebook on Tuesday and quickly gained hundreds of thousands of views.

One video begins with the clerk, who has not been identified, saying something to two women about "undocumented people."

He points at his chest and says, "I'm an American."

One of the women then asks, "What is your problem?"

"It's illegal," the clerk said, which led to more arguing.

He then asked the woman, "Are you a citizen?"

"Yes," the woman replied and then repeatedly asked, "What is your problem?"

"
Don't you know the rules?" the clerk asked. "They need to go back to their country."

The argument got more heated and one of the women threatened to call the police.

"ICE will come," the clerk said. "You're in the wrong country."

Dozens of people protested outside of the store on Wednesday.

Buchanan Energy, which owns the Bucky's convenience store, released a statement on Thursday, saying the employee no longer works for the company.

"Within the last few hours, a video was posted on social media displaying a Bucky's associate engaged in a confrontation with a customer. The comments of this associate are not reflective of the core values of Bucky's Convenience Stores. We are aware of the situation and are managing this personnel issue. We take this matter seriously and strive to ensure that all customers are treated with respect.

"After our internal investigation, (the) employee no longer works for the company."

CNN has attempted to identify the cashier to ask him for comment, but his former employer, Buchanan Energy, would not provide his information.

Naperville Mayor Steve Chirico released a statement Wednesday condemning hate in the community.

"I am aware of the video circulating on social media regarding an incident that recently occurred at a gas station in Naperville. Our Naperville Police Department has reviewed the video and is looking into it.

"Let me be abundantly clear: hate has no home here in Naperville. Quite frankly, this type of behavior has no place in society at large. Our city prides itself on being open and inclusive to all. Civility towards each other is an important component of being a global citizen, and I urge everyone in our community to showcase the kindness, compassion, and good decorum that our residents are known for and that our world needs more of."

The Naperville Police Department said they were looking into the incident.

"The Naperville Police Department has reviewed the social media video of an incident that occurred at a gas station in Naperville. We will continue to investigate the matter as well as monitor any related activities occurring in Naperville."

CNN has reached out to Carolina Buitron and other members of her family, but has not received a response.

Indiana Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 68433

Reported Deaths: 2980
CountyConfirmedDeaths
Marion14863719
Lake7101271
Elkhart459777
Allen3635158
St. Joseph315479
Hamilton2513104
Cass17519
Hendricks1750105
Vanderburgh172612
Johnson1652118
Porter119539
Tippecanoe110311
Clark108145
Madison84765
LaPorte83829
Kosciusko81912
Howard81065
Bartholomew74347
Marshall74222
Floyd69444
Monroe68630
Delaware63852
Noble63728
Boone63546
Dubois62612
Hancock62337
Jackson5524
LaGrange54210
Warrick51630
Shelby51126
Grant49629
Vigo47410
Dearborn46528
Morgan42532
Henry36118
Clinton3573
White34710
Montgomery34321
Lawrence32827
Wayne3179
Decatur31432
Harrison29422
Miami2582
Scott25010
Daviess24619
Greene23934
Franklin22410
DeKalb2224
Putnam2228
Jennings21012
Jasper2082
Gibson2004
Steuben2003
Ripley1887
Perry17212
Starke1657
Orange16424
Wabash1613
Posey1580
Fayette1557
Jefferson1492
Whitley1486
Fulton1462
Carroll1452
Wells1342
Knox1310
Huntington1183
Washington1161
Spencer1143
Newton11010
Tipton1075
Randolph1034
Clay975
Jay820
Adams812
Rush794
Owen781
Sullivan761
Pulaski721
Brown701
Fountain632
Benton600
Blackford532
Ohio514
Pike460
Parke451
Switzerland430
Crawford420
Martin420
Vermillion380
Union320
Warren191
Unassigned0200

Ohio Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 93963

Reported Deaths: 3539
CountyConfirmedDeaths
Franklin17254514
Cuyahoga12753477
Hamilton9160248
Lucas4944318
Montgomery405778
Summit3294217
Marion288444
Butler271459
Mahoning2411253
Pickaway235742
Stark1690132
Lorain163476
Warren163435
Columbiana158260
Trumbull1433103
Fairfield125425
Delaware120618
Licking112543
Clark108613
Lake104336
Wood92458
Clermont85511
Medina83533
Miami76937
Tuscarawas74713
Portage71760
Allen65442
Greene62611
Belmont58926
Richland54012
Ashtabula53945
Mercer53513
Geauga53143
Erie52427
Wayne49958
Ross4014
Huron3764
Ottawa35925
Athens3451
Madison33310
Sandusky33217
Holmes3226
Darke32127
Hancock3202
Auglaize2225
Lawrence2200
Union2161
Jefferson2063
Washington19722
Putnam19217
Scioto1881
Coshocton1866
Muskingum1811
Knox1692
Crawford1685
Preble1662
Seneca1613
Shelby1604
Morrow1582
Hardin15012
Clinton1486
Fulton1401
Champaign1381
Ashland1333
Highland1321
Defiance1294
Williams1243
Logan1231
Wyandot1207
Brown1121
Guernsey1117
Hocking1119
Carroll1085
Henry1061
Perry1062
Fayette970
Monroe9118
Van Wert691
Jackson670
Pike660
Paulding610
Gallia581
Adams532
Vinton302
Meigs250
Harrison201
Morgan200
Noble170
Unassigned00
Fort Wayne
Overcast
63° wxIcon
Hi: 73° Lo: 52°
Feels Like: 63°
Angola
Overcast
59° wxIcon
Hi: 71° Lo: 51°
Feels Like: 59°
Huntington
Overcast
63° wxIcon
Hi: 71° Lo: 48°
Feels Like: 63°
Decatur
Overcast
64° wxIcon
Hi: 73° Lo: 50°
Feels Like: 64°
Van Wert
Overcast
64° wxIcon
Hi: 71° Lo: 50°
Feels Like: 64°
Cooler Tuesday
WFFT Radar
WFFT Temperatures
WFFT National

Community Events