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Best Buy cancels pre-orders for the Samsung Galaxy Fold

The Galaxy Fold saga continues.Best Buy is canceling preorders for Samsung's troubled foldable phone.On Thursday, the retailer emailed customer...

Posted: May 24, 2019 1:38 PM
Updated: May 24, 2019 3:45 PM

The Galaxy Fold saga continues.

Best Buy is canceling preorders for Samsung's troubled foldable phone.

On Thursday, the retailer emailed customers who pre-ordered the phone a cancellation notice. The highly-anticipated device, announced in February, broke for early tech reviewers, forcing Samsung to delay the April launch. Samsung hasn't yet said when the nearly $2,000 phone will now ship.

'While Samsung continues to make progress in enhancing the Galaxy Fold, a new release date has not yet been announced,' Best Buy confirmed it wrote in the email. 'Because of this, we want to let you know that we are canceling all current preorders for the Galaxy Fold.'

Best Buy also included a $100 savings code for future purchases.

'We are working closely with Samsung to deliver the Galaxy Fold to customers as quickly as possible, and we value your continued loyalty to Best Buy,' the company added.

In a statement addressing the problem from last month, Samsung acknowledged the phone 'needs further improvements that could ensure the best possible user experience.'

Some reviewers experienced issues with the 4.6 inch-smartphone, which opens up into a 7.3-inch tablet, included defective hinges and broken screens after the Fold's protective film was removed.

To fix the various issues, Samsung previously said it would strengthen the display protection and 'enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.'

The Galaxy Fold problems are another debacle for Samsung. The South Korean company has worked hard for the past two and a half years to win back consumer trust following its Galaxy Note 7 debacle. Millions of those devices had to be recalled due to reports of exploding batteries.

Indiana Coronavirus Cases

Data is updated nightly.

Cases: 710607

Reported Deaths: 13248
CountyCasesDeaths
Marion968581722
Lake51908949
Allen39337672
Hamilton34643406
St. Joseph34306543
Elkhart27477432
Vanderburgh22099394
Tippecanoe21927213
Porter17987301
Johnson17571374
Hendricks16854310
Clark12715190
Madison12367337
Vigo12240244
Monroe11510166
LaPorte11204204
Delaware10382184
Howard9698211
Kosciusko9165114
Hancock8014139
Bartholomew7913155
Warrick7702155
Floyd7568176
Wayne6917198
Grant6855171
Boone6568100
Morgan6414138
Dubois6091117
Marshall5801109
Dearborn571276
Cass5698104
Henry5588101
Noble543683
Jackson494172
Shelby481395
Lawrence4349118
Gibson429589
Harrison429171
Clinton420953
Montgomery418986
DeKalb413284
Whitley382239
Huntington379780
Miami373365
Knox367189
Steuben367157
Putnam353460
Jasper352546
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Adams338253
Ripley335469
Jefferson318080
White308854
Daviess289999
Wells286881
Decatur279592
Fayette277362
Greene271085
Posey269533
Scott261553
Clay255445
LaGrange255470
Randolph236080
Washington231631
Spencer228131
Jennings225448
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Sullivan208042
Starke206252
Owen192756
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Jay186429
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Pike130734
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Newton104234
Brown100740
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Benton97413
Martin83115
Warren80215
Switzerland7698
Union70110
Ohio56011
Unassigned0408

Ohio Coronavirus Cases

Data is updated nightly.

Cases: 1058395

Reported Deaths: 19033
CountyCasesDeaths
Franklin1229981360
Cuyahoga1080042072
Hamilton785031170
Montgomery50326998
Summit45710915
Lucas40568768
Butler37858572
Stark31586896
Lorain24333473
Warren23964293
Mahoning21029584
Lake20143365
Clermont19480229
Delaware18162130
Licking16185207
Fairfield15796197
Trumbull15666461
Medina14961259
Greene14765236
Clark13697293
Wood12828185
Portage12481196
Allen11374229
Richland11102198
Miami10568214
Muskingum8729127
Wayne8619209
Columbiana8589226
Pickaway8454121
Marion8409135
Tuscarawas8393240
Erie7644154
Hancock6746124
Ross6727146
Ashtabula6563166
Geauga6563146
Scioto6314101
Belmont5657159
Union560247
Lawrence5483102
Jefferson5372149
Huron5333114
Darke5285121
Sandusky5208120
Seneca5163120
Washington5095108
Athens509256
Auglaize477683
Mercer473785
Shelby458092
Knox4418108
Madison426559
Putnam423199
Ashland414488
Fulton411667
Defiance405596
Crawford3894102
Brown387755
Logan375176
Preble372498
Clinton364060
Ottawa359578
Highland348460
Williams330074
Champaign322357
Jackson309351
Guernsey308749
Perry290949
Fayette278448
Morrow277239
Hardin265964
Henry265066
Coshocton261058
Holmes255199
Van Wert239863
Pike234231
Gallia233346
Adams230252
Wyandot228354
Hocking210759
Carroll189747
Paulding169239
Meigs141738
Noble133037
Monroe129041
Morgan107723
Harrison105936
Vinton81614
Unassigned02
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Patchy frost is expected Thursday night and near seasonable highs are on the way for Friday afternoon.
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