Uber vows again to improve passenger safety

Uber is reminding its customers that it plans to make changes for safety.On Monday, the company sent an email ...

Posted: Jun 5, 2018 12:38 PM
Updated: Jun 5, 2018 12:38 PM

Uber is reminding its customers that it plans to make changes for safety.

On Monday, the company sent an email to its app users emphasizing its commitment to improving driver screening and passenger safety. The company also outlined a list of safety features it began rolling out earlier this year.

The features include the ability to share trip details with "trusted contacts," a button to call 911 from within the app, as well as a pledge to re-run background checks on drivers each year.

This comes after CNN reported the company had approved thousands of drivers with disqualifying criminal histories, according to state agencies and lawsuits.

Monday's email did not include other forms of driver screening called for by some state regulators and attorneys who are suing Uber, such as in-person interviews, additional government oversight, or fingerprint-based background checks performed on all potential drivers.

Related: Thousands of criminals were cleared to be Uber drivers. Here's how rideshare companies fought stronger checks

CNN reported that Uber led a massive lobbying effort, along with competitor Lyft, to push back on many government efforts to add other layers of scrutiny to the screening process. Out of 43 states that have passed laws on rideshare driver screening processes, all except Massachusetts give rideshare companies the sole responsibility of background checking their drivers. CNN found Uber played a role shaping the language of many of those laws.

Some state agencies in California, Colorado, Maryland and Massachusetts have done additional screening of varying degrees and found what add up to thousands of drivers with criminal records they deemed disqualifying, even though those drivers cleared rideshare companies' private checks.

Uber first announced a series of added safety measures in April, which followed questions from CNN for an earlier report that found more than 100 Uber drivers had been accused of sexual assault or abuse.

Those measures also included investment in new technology to identify offenses by drivers as they occur and an "emergency button" within the app that allows passengers to quickly share their location with police. The emergency button launched last week.

Uber's CEO Dara Khosrowshahi, who joined the company in 2017, has said safety is his No. 1 priority for the company this year.

"When we fall short, we commit to being open, taking responsibility for the problem, and fixing it," he said in an ad released in May.

Uber also said in May it will no longer force into arbitration passengers who allege they have been sexually assaulted or harassed by drivers.

But Uber and rideshare companies Lyft, Juno, Curb, and Via faced additional questions -- after the initial CNN report -- from nine members of Congress who asked that they detail their protocols related to complaints about sexual assault or harassment and driver training on the topics.

Related: After CNN report, lawmakers want answers from Uber, Lyft on sexual assaults

In response, Uber Chief Legal Officer Tony West sent a letter on May 25 that listed the previously announced safety features and said if police or customers report sexual assaults by drivers, Uber immediately blocks those drivers' access to the app and investigates further.

West did not provide details for the lawmakers' question on whether Uber maintains records of drivers who have been accused of sexual assault, but he said the company has committed to publishing a "safety transparency report" that will include data on assault and other incidents that occur on its platform. He also did not say whether Uber shares information on drivers accused of sexual assault with other rideshare companies.

Denver police took an Uber driver into custody on Friday for investigation of first-degree murder after his passenger was shot and killed.

Colorado's Public Utilities Commission is seeking to fine Uber more than $4 million for allowing 45 drivers with disqualifying records, based on state law. Uber has challenged the fine, which remains pending before an administrative judge.

Indiana Coronavirus Cases

Data is updated nightly.

Cases: 766351

Reported Deaths: 13965
CountyCasesDeaths
Marion1052671804
Lake568691028
Allen42858698
St. Joseph37286568
Hamilton37260426
Elkhart29729470
Tippecanoe23441230
Vanderburgh23153404
Porter19568327
Johnson18807391
Hendricks18059321
Madison13518345
Clark13502198
Vigo12817255
LaPorte12558224
Monroe12529178
Delaware11124198
Howard10654237
Kosciusko9751123
Hancock8734149
Bartholomew8256157
Warrick8053157
Floyd8005181
Grant7349181
Wayne7234201
Boone7173105
Morgan6904142
Marshall6329116
Dubois6270118
Cass6085111
Dearborn600078
Noble597890
Henry5944111
Jackson515677
Shelby509897
Lawrence4914127
Gibson461596
Montgomery457592
Clinton454555
DeKalb453685
Harrison452476
Whitley415345
Huntington414081
Steuben410260
Miami405073
Jasper400455
Knox388091
Putnam384662
Wabash368783
Adams352256
Ripley351071
Jefferson341586
White339354
Daviess3089100
Wells302781
Greene292985
Decatur291693
Fayette285864
Posey280935
Scott278758
LaGrange277172
Clay273148
Washington253537
Randolph247583
Jennings238649
Spencer237931
Fountain234850
Starke229959
Owen222259
Sullivan219543
Fulton207845
Jay202832
Carroll197122
Orange190956
Perry189739
Vermillion180044
Rush177327
Tipton172347
Franklin171935
Parke154816
Pike141434
Blackford137832
Pulaski123648
Newton123036
Benton109615
Brown105943
Crawford105516
Martin92515
Warren87715
Switzerland8328
Union73510
Ohio58311
Unassigned0428

Ohio Coronavirus Cases

Data is updated nightly.

Cases: 1122647

Reported Deaths: 20467
CountyCasesDeaths
Franklin1302911493
Cuyahoga1171502259
Hamilton823481259
Montgomery534491059
Summit488581014
Lucas43734832
Butler39936614
Stark33800937
Lorain25996509
Warren24896312
Mahoning22685612
Lake21457396
Clermont20368260
Delaware19120138
Licking16842227
Trumbull16786491
Fairfield16762207
Medina15832276
Greene15499254
Clark14339308
Portage13417218
Wood13338201
Allen12043245
Richland11726213
Miami10998228
Wayne9251227
Columbiana9196236
Muskingum9119137
Pickaway8738123
Tuscarawas8714254
Marion8703140
Erie8126166
Ashtabula7272179
Hancock7044134
Ross7012165
Geauga6948153
Scioto6679108
Belmont6210179
Lawrence5917104
Union590449
Jefferson5723162
Huron5630122
Sandusky5482130
Darke5436130
Seneca5376128
Washington5362111
Athens526560
Auglaize507087
Mercer490685
Shelby481297
Knox4609112
Madison447266
Ashland443198
Defiance438499
Fulton435775
Putnam4351104
Crawford4110111
Brown409662
Preble3946107
Logan391679
Clinton389266
Ottawa375581
Highland365068
Williams356478
Champaign348360
Guernsey330254
Jackson321254
Perry298350
Morrow294643
Fayette288250
Hardin279165
Henry276967
Coshocton272561
Holmes2725102
Van Wert251665
Adams249258
Gallia249250
Pike244637
Wyandot235257
Hocking222663
Carroll201249
Paulding179442
Meigs151040
Noble137739
Monroe137545
Harrison115238
Morgan111524
Vinton87217
Unassigned03
Fort Wayne
Partly Cloudy
84° wxIcon
Hi: 88° Lo: 64°
Feels Like: 87°
Angola
Clear
84° wxIcon
Hi: 85° Lo: 64°
Feels Like: 87°
Huntington
Clear
83° wxIcon
Hi: 85° Lo: 62°
Feels Like: 85°
Decatur
Partly Cloudy
84° wxIcon
Hi: 86° Lo: 63°
Feels Like: 87°
Van Wert
Clear
82° wxIcon
Hi: 88° Lo: 63°
Feels Like: 84°
It's a steamy Wednesday with scattered showers and thunderstorms arriving Wednesday night.
WFFT Radar
WFFT Temperatures
WFFT National

Community Events